FAQ

As of 8 April 2021 we have updated our security systems, due to which you might need to reset your password.
You can also login using your social accounts. (Facebook, Google)

The minimum amount of order that we accept is Rs. 200.

We provides FREE shipping for all orders above Rs. 499 in India. A shipping charge of Rs. 50 is charged only on orders below Rs. 500.

COD (Cash on Delivery) charges are charged by the courier companies to provide cash handling services. You can pay online to avoid paying COD charges.

Note: We won’t be able to cancel or make changes to your order once it is shipped from our side.

To cancel or modify your order just drop us a mail at [email protected] mentioning the changes to be made to the order. Don’t forget to mention your order id as well.

Note: Please go through Return Policy to check if your product(s) is(are) eligible for return or not.

To apply or exchange for your product(s) just drop us a mail at [email protected] mentioning the reason for return if applicable. Don’t forget to mention your order id as well. Defective products need not be sent back to us, unless confirmed by our Customer Care team. If you have received a defective product, send us images at [email protected] and we will get back to you.

1. In the event that money got deducted from your account, but your order didn’t got confirmed, the amount usually is automatically refunded back to your mode of payment within 24-48 hrs. In case it is not received within this time limit just drop us a mail at [email protected] and our team will help you out.

2. If your payment is getting declined every-time you try to checkout, then just logout of your account and then login and initiate the checkout process again.

1. All registered users get Senpai Points for shopping on ComicSense.xyz.
2. “Senpai Points”program has been discontinued as of 14th March 2021.
3. All the users who received “Senpai Points” before 15th March 2021 will still be able to use it though.
4. All “Senpai Points” have been converted into the equivalent amount in INR and into your account under “ComicSense” wallet.
5. You can use this balance directly in the checkout/cart page while placing your order.

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